E-Commerce
Iksula has comprehensive experience and expertise in developing and deploying Ecommerce solutions. Iksula can develop specialized Ecommerce solutions including latest shopping cart solutions for clients, addressing their unique requirement and thus market and sell their product in a competitive marketplace. Ecommerce development solutions, E-commerce shopping carts and e-commerce web solutions can be easily customized as per client’s requirements, enabling Optimization of web site for specific customer base and benefit from ecommerce solutions. Our proven retail e-Commerce framework has been effective in creating several highly successful e-Retail Store and empowers retailers to grow their e-Business.
Iksula Retail E-Commerce Framework
Our flexible, proven, internationally used & module based retail e-Commerce framework enables our client to personalize the online buying experience. This makes it easier for their customers to find desired products, take in multiple views of the product and execute many other useful functions. Our solutions enable the development of a customized online flagship store in a matter of days. What’s more, it also helps you capture & retain the best customers by supplying them with the right information at the right time. This uniquely personal experience helps build customer loyalty among your consumers and audience.
Our Approach to E-Commerce
Iksula offers e-retailing services that will help develop and promote your online store. Iksula combines its standard approaches with best practices drawn from the vast experience it has gained from partnering clients in similar engagements. This ensures that broad level business requirements of the client are fulfilled during the course of the project. Iksula proposes a three-phased approach:
- The first phase involves analysis and scoping –Business analysis, systems overview, scope definition and solution architecture
- The second involves customization and implementation
- The third involves traffic building & store maintenance
Road map toward setting up a successful e-Retail store:
- Strategy: Business analysis case to case basis
- Store Design & Set-up: Highly customized as per the requirement & needs
- Product catalog site: Online product catalog set-up
- E-Commerce enabled: Integration with Order management system, gateways etc
- Traffic Building: Web marketing to ensure effective traffic on site
- Store maintenance: We take care of complete e-Retail store maintenance
- Analysis: Various analysis to form strategies in order to improve customer experience
Success Sharing Business Model
Iksula believes in creating long term relationships with their customers while sharing both reward and risk. In this business model, we bring down the initial investment to setup an online shop and the recurring cost for its maintenance. We share the risk by setting up the online shop at a low cost without compromising on quality and maintain it as well. Iksula covers this cost from the revenue generated through the online sales over a period by charging a percentage of sales through this online shop. This is a win-win situation for both Iksula and the customer.
Business value to our clients
- Lower development & maintenance costs
- Ensured high-visibility to quality parameters to enhance end-user satisfaction
- Retains online brand value in the market
- Greater market reach-New heights in penetration (from anywhere to anywhere)
- Comfort shopping experience to their customer with quality information flow
- Customer loyalty
- Digital promotions
- Potential Profit from internet sales
- Increased offline sales (information online/buy offline)
The ecommerce solutions that we specialize in are as follows:
Online Shopping Store Front
We help retailers create an online presence, complete with functionality that can help increase sales viz. cross-sell, up-sell, offer product recommendations, etc. Integration with major payment gateways is a standard feature. We setup stores using Magento, Drupal+Uber Cart, OsCommerce, ASP Dot Net StoreFront as well as custom development from scratch.
Customer Relationship Management (CRM)
Customer Relationship Management (CRM) implementations help to effectively integrate sales, marketing and customer support functions to maximize business interactions and improve customer relationships. We integrate CRM application deeply with the online store to ensure seamless management of customers. One of our specializations is Sugar CRM implementation.
Order Management System (OMS)
An Order Management System (OMS) automates the capture, processing, and fulfillment of orders. The robustness of our implementation enables online retailers to reliably process tens of thousands of orders per day across multiple warehouses or distribution centers.
Vendor Management System (VMS)
Vendor Management System (VMS) provides a separate dashboard for vendors to manage their product inventories, orders and fulfillment.
Content Management Solution (CMS)
Our Content Management Solution (CMS) implementations are widely used for empowering content-rich websites. Our easy to use admin panel makes managing the content simple and efficient. We also implement blogs and forums to build communities around business offerings. Retailers can provide buying guides, 'how-to' blogs, support forums, etc to support their stores. Few of our specializations include Wordpress, Drupal and Joomla.
