Consumers today prefer a unified and immersive shopping experience across all channels, and they expect the retailer to know what they want and how they want to make their purchase. The Consumer Purchase Path is more convoluted than ever. To keep up with the evolving consumer, retailers need to adopt a new paradigm which is Omni-Channel Retailing.
Some of the Business Benefits are:
Our experts help retailers with the overall roadmap and strategies for their omnichannel adoption that would get their businesses a step ahead in their retail transformation journey.
We understand that every retailer, their customer, and competition is unique. That’s why, we invest time in understanding the entire ecosystem, accessing existing technologies, processing in the organization, and providing a roadmap for the omnichannel adoption.
Our application development capabilities that help retailers in their omnichannel adoption range from:
For a seamless experience across every sales channel, we help retailers integrate IT systems to communicate and operate together:
Iksula also enables smooth communication between each sales channel on:
Iksula has a team of specialized data scientists who measure and analyze key performance metrics to drive processes throughout the lifecycle. We design and deliver solutions based on real-time data, which helps you present individualized shopping experiences
Iksula’s team will help in designing process for promotions, order processing, returns, refund, and customer service, to manage entire omnichannel operations, and provide training to Store Associate.
The omnichannel strategy adoption by a retailer poses a major question of the time needed to implement and scale the process. Iksula’s capabilities of delivering scalable solutions are always focused on reducing your time-to-market. Our agile development processes ensure iterative improvements leading to customer-centric solutions.