Technology Services

Iksula’s Technology services are built on the following beliefs:

  • Technology is core to online businesses: Internet is a fast-evolving channel that helps you directly reach your customer. But like most emerging channels technology is not yet stabilized on this frontier and so staying abreast of technological changes and maintaining the flexibility to change fast is of paramount importance.
  • Technology is outsource-able: Industry after industry whether it be Banking, Insurance, Telecom, Energy, Manufacturing or Media has outsourced technology to centers of excellence like India. Why not in Ecommerce and internet businesses?
  • Technology should aid more fundamental business strategies: Business Strategy comes first. Technology comes later. So any service provider who understands business needs and internet as a domain stands a better chance to serve clients technological needs.

Molded around these beliefs, Iksula’s founder team with their deep internet domain experience and technological expertise has carved out the following technological services to meet clients end-to-end needs:

• Platform Technology Services
• Product Engineering Services
• Infrastructure Management Services
• System Integration Services
• Back Office Technology Services

Platform Technology Services
An internet platform that meets your business need is a must for you to conduct business online. Iksula provides services that help you go online and tap a new and growing segment of internet customers. Iksula offers platform technology in two different engagement models:
• Customized Application Development
• Packaged Platform Offering

Product Engineering Services
You need a technology roadmap and a product team to enhance your technology to meet the business needs of tomorrow. Iksula offers product engineering services in an outsourced model to help maintain and enhance your applications.

Infrastructure Management Services
Iksula understands that the client primarily runs an internet business to win customers and make a profit. The client uses technology as a necessity and doesn't get goose-bumps over solving technical glitches and problems. We step in to take care of your technology infrastructure problems by taking care of your website hosting, uptime, backups and security. We also ensure that other basic ecommerce infrastructure necessities like database and email system under the infrastructure management services portfolio.

Systems Integration
An internet retail company has to make sense of a complex and fast-evolving technology landscape. Making sense of this landscape and understanding requirements and mapping it to systems and making these talk to each other is an expert's job. While the client focuses on getting more customers to the site, getting more sellable products live and increasing profit margins iksula enables the client squeeze every bit from their technology investment money by integrating various systems and thus increasing employee productivity.

Back Office Technology
Technology is only associated with front-end. Backoffice technology is ignored by most client. The result:
•Not enough data on customers
•Longer order fulfillment times
•Not knowing whether you are making or loosing money till the end of the quarter