iksula understands that the client primarily runs an internet business to win customers and make a profit. The client uses technology as a necessity and doesn’t get goose-bumps over solving technical glitches and problems. We step in to take care of your technology infrastructure problems by taking care of your website hosting, uptime, backups and security. We also ensure that other basic ecommerce infrastructure necessities like database and email system under the infrastructure management services portfolio.

Iksula works with in-house and 3rd party teams to ensure redundancy. The redundancy is ensured by using geographically separated data centers with enterprise-class servers dedicated exclusively to e-commerce.

Clients work with Iksula as they get the capacity and service they need without the upfront costs and ongoing investments of maintaining their own infrastructure. Iksula offers the following sub services within its Infrastructure Management services:
• Performance
• Hosting Management
• Disaster recovery
• Availability
• Security
• Other Infrastructure

Performance
We leverage our associates advanced data centers and underlying network architecture to ensure the highest level of performance. This, along with our continual hardware and software upgrades, makes our partners’ Web stores some of the fastest in the industry, with the highest availability rates.

Managed Hosting
We provide full-service hosting with our associates and partners. Our clients online store will have more than sufficient bandwidth to breeze through any spikes in traffic or peak periods. And our IT experts monitor your store’s performance 24/7.

Disaster Recovery
Due to our unique architecture of operating multiple data centers simultaneously, our disaster recovery plans are continuous and always ready for the unexpected.

Availability
We take responsibility of availability of your platform and ensure availability time.

Security
As a partner entrusted with the growth of your online business, we consider nothing more important than the security of your customers’ data. Iksula security experts have an ongoing commitment to establish, maintain and enhance the effectiveness of our business processes and internal controls. We welcome partner-initiated audits to reaffirm that our platform meets all relevant security standards.

Our security team actively tests for vulnerabilities from points of presence around the world. As one of the largest e-commerce solution providers, we dedicate the resources necessary to exceed our partners’ security and compliance expectations.

Other Infrastructure
Iksula ensures smooth running of other basic ecommerce infrastructure necessities like database and email system.

Apart from these your technology infrastructure hardly remains satisfactory over a long period and you need to move hosts, upgrade software and move from one to another technology. Iksula support services come in handy in these times:
• Host migrations
• Software Up gradation
• Technology conversion