Your customers take money off your invoices. Most of it is never checked.
Penalties, short-pays, claims and chargebacks. Some are fair. A lot aren’t. Nobody can read every contract against every transaction, so most of it gets written off. We teach a machine what you actually agreed — so the unfair ones get caught, proved and recovered.
We’ll size your leak on your own data — so the first number you see is yours, not someone else’s.
The problem isn’t your team. It’s that nobody can read every contract.
What you agreed sits in PDFs, price lists and a retailer’s rulebook. What actually happened moves through your systems as data. Checking one against the other took a person — so your team only fought the big deductions, and everything small slipped away. Your customers worked that out long ago. It’s why their deductions are small and constant.
Four AI agents. One of them checks the other three.
1. Learns your terms
- Reads contracts, price lists, retailer rulebooks
- Turns them into rules a computer can run
- Remembers which version applied on which date
2. Checks every deduction
- Pulls the order, delivery proof and payment together
- Tests it against the rule in force that day
- Says fair or unfair — and how sure it is
3. Builds the case
- Assembles the proof pack automatically
- Writes the dispute letter for your team
- Stops and asks a human on anything big or unclear
4. Audits the AI
- Independently re-checks the other agents’ work
- Raises a flag when it disagrees
- Never takes the AI’s word for it
Pick the leak that hurts most.
The next one costs far less.
All four run through the same engine. Only the paperwork and the rules change — so you don’t start over each time.
Retailer penalties
- Late or short delivery fines
- Labelling and booking charges
- Retail suppliers & CPG
Price & rebate disputes
- Billed on an old price list
- Discounts taken after they expired
- B2B distributors
Freight & shortage claims
- Claims your delivery proof disproves
- Damage and carrier liability
- Manufacturers
Marketplace settlements
- Money held back or short-paid
- Returns that never came back
- D2C & marketplace sellers
Four things worth knowing.
We fix the cause, not the queue
Most approaches make chasing faster. We remove work from the queue by encoding what you agreed, so fewer disputes need chasing at all.
We’re never paid a share of your leak
Priced on the work, not a cut of recoveries. Our success looks like your leak getting smaller — and us with it.
Our AI is audited
A separate agent independently re-checks every decision. Automation you can’t audit isn’t progress — it’s a faster way to be wrong.
We work with what you own
Already have a deduction tool? Good — we’ll run it for you. No migration, no platform to replace, nothing to rip out.
Start small. You decide if there’s a step two.
Leak assessment
An hour with your team, plus a look at your payment files and deduction codes. We come back with where your money is going — including what slips below the line you fight.
Six-week proof
Fixed fee. One leak type, your real documents. You get your terms encoded, proof packs, draft disputes and a measured speed baseline — and you keep all of it, whatever you decide next.
Run it or own it
We run it for you as a managed service, or we train your people and hand it over.
Fair questions.
Aren’t a lot of deductions actually fair?
Yes. On most books a big share are perfectly valid — the delivery really was late, the order really was short. So our first job isn’t to argue. It’s to sort honestly: close the fair ones straight away with proof so nobody wastes time on them, and fight only what’s genuinely wrong. A system that argues everything upsets your customers.
We already have a deduction tool. Are you replacing it?
No. Those tools are good at spotting and processing deductions, and we’ll happily run yours for you. What they don’t hold is your agreed terms, and they don’t audit themselves. That’s the layer we add on top.
Can you really encode our terms? Ours are messy.
Not all of them, and we won’t pretend otherwise. The boring, high-volume majority — delivery windows, tolerances, expiry dates, price lists — absolutely can be, and that’s what eats your team’s time. The genuinely messy exceptions stay with your people.
Why no client logos or recovery percentages?
Because they’d be someone else’s, from a business unlike yours. We’d rather give you your own number first — that’s exactly what the leak assessment is for.
Do you need to plug into our ERP?
Not to start. We work from exports and documents, read-only at most. No changes to your systems.
No migration. No new platform to buy.
Find out what’s actually leaking.
One leak type. One honest number. If it isn’t worth doing, we’ll say so.
Book a leak assessmentBook a leak assessment
Tell us which deductions hurt most. We’ll come back with what we’d look at first and what we’d need from you.
Director – Solutions & Innovation, Iksula