About Client
a leading retail chain, sought a mobile-first, real-time MIS system for its operations, enabling faster and more intuitive business decisions for store managers.
The Challenge
Legacy MIS was desktop-based and lacked real-time alerts
- No mobile access for store managers
- Delayed insights affected operational agility
- Static reports offered limited interactivity
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The Solution
Iksula redesigned backend processes using NodeJS and built PWA-compliant dashboards. Real-time heatmaps and charts provided insights on sales and operations, with configurable alerts for performance triggers.
NodeJS backend automation
Real-time, interactive dashboards
Push notifications for key business events
Business Metric Improvement
The solution enhanced visibility and reduced manual monitoring effort.
- 20% improvement in decision-making speed
- 5K+ store updates triggered automatically monthly
- Empowered mobile-first operations for manager
